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IVR (Virtual Number)

 

IVR Basic Advance Premium
No. Of Channels 2 4 6
Blacklisting Yes Yes Yes
Welcome Greetings Yes Yes Yes
Programmable Extensions Yes Yes Yes
Voice mail Yes Yes Yes
Advance Call Forwarding Yes Yes Yes
Multiple Language Messages Yes Yes Yes
Multi Agent Login Yes Yes Yes
Multi Level IVR Yes Yes Yes
CRM Integration Yes Yes Yes
Multiple Language Messages Yes Yes Yes
Call Logs Yes Yes Yes
Real Time Analytics Yes Yes Yes
Pick your VIP Number Yes Yes Yes
International Number Yes Yes Yes
Toll Free Number Yes Yes Yes
Call Recordings 1 Month 3 Months 6 Month

 

Call Center Service at our premises

 

Features Basic
Call Center Agents Recruitment Yes
Call Recording Yes
Meetings to be Arranged Yes
Daily Reporting Yes
Weekly Reporting Yes
Dashboard for Analysis Yes
Individual Dashboard for Agents Yes
Mock Calls for Demo Yes
Admin Dashboard for reports Yes
 

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