Knowledge Management is recognised to be an important tool and discipline for modern businesses - to compete, to sustain, and to win. Unfortunately, most companies have followed an unsystematic and insignificant approach towards it. A systematic and adequate knowledge management framework necessitates a systematic plan of assessing knowledge requirements and its integration with business processes, systems, operations and learning practices.
In the more technical sense, ‘knowledge management is a discipline that encourages an integrated approach to managing, identifying, and sharing all of an organisation’s information, data or knowledge assets based on the correlation among different organisation stakeholders and valued information. These knowledge assets can cover various databases, policies, documents, and procedures, as well as implicit expertise and experience associated with individual workers.’
We Dreamworth Solutions a brand name in Digital Marketing and various allied IT Solutions are glad to offer and inform you about various services provided by us. With the help of our highly experienced and skilled IT professionals, we have been able to delight our customers with valuable Web Application Development, App development, Cloud Services, Digital Marketing, SEO, and Maintenance Services. We are a well-reputed IT and Digital Marketing company in Mumbai and offer diverse quality services at reasonable rates.
The most excellent web portal development company in India, Dreamworth Solutions offers full-cycle web portal solutions development services for knowledge delivery, communication and collaboration, teamwork and automation of business operations through integrated and connected applications and web services. In this journey, we work faithfully and honestly with our clients to first mark all business objectives, describe and finalise a solution strategy and plan a detailed roadmap for Portal implementation. Based on the roadmap designed in the previous stages and architecture developed during the requirement specification stage we produce custom-built web-portal solutions with adequate and precise business logic, up-to-the-mark performance and technical scalability for future requirements.
Through this platform, we are ready to introduce our esteemed readers about knowledge portals, their implementation requirements, and our services with reference to knowledge portals development and implementation.
Knowledge Portals - Introduction
Identifying, retaining, handlings, and managing a specific kind of knowledge in an organisation is certainly a big challenge in which knowledge management portal implementation aims to defeat.
Knowledge Management Portals helps Businesses across the following dimensions:
- Perfection in Customer Responsiveness
- Enhancing Operating Efficiency
- Competencies Culture Building
- Boosting Innovation
What is Knowledge Management?
Various online sources define the Knowledge management process as the framework for codifying, creating, and circulating knowledge for a big range of knowledge exhaustive tasks like decision support, research (e.g., hypothesis testing), computer-assisted learning, or research assistance. There are several methodologies that offer the methodical introduction of KM solutions into an enterprise. The bulk of KM initiatives mainly revolve around identifying, capturing, classifying, and indexing and ranking explicit knowledge in information systems like various enterprise solutions and/or business content management system.
Knowledge Management Functionalities - A Broader Perspective
- Search, capture, discovery, and navigation to information through a knowledge map.
- Taxonomy, indexing, ranking, and categorisation of information sources.
- Knowledge network building.
- Personalisation and information presentation based on custom settings.
- Dynamic insights and delivery of knowledge to the screen via intelligent agents.
- Enterprise application portals integration.
Dreamworth Solutions is a pioneer web portal development company in Maharashtra and it offers a big range of dynamic portals to fit your business requirements. According to the technical personnel knowledge portal can be designed and customised to include the following features and/ or a combination of these features.
- Management System To Handle Contributions : A way to share innovations, best practices, failure and success stories, improvements etc.
- Network environment : Network environment for central access to the knowledge
- Authors Mode : When a user shares a best practice, knowledge, innovation or his success or failure stories he or she uses author mode availed in the system.
- Post Approval Process : All knowledge posts are approved before displayed in the pubic area. Basically, IPR checking, wrong content, company policy, etc. factors are checked and approved before sanctioning the posts.
- Document Version : Adequate version control system with date/time features.
- Category and subcategory classification : The author can submit the content that is well classified under diverse categories and subcategories and it helps users to narrow down their search efforts.
- Feedback system : Users/ readers can post feedback, queries on the shared knowledge posts and the author can receive its notification.
- Rating system : Users/readers can submit their rating in* or 1-5 scale to the knowledge story they read. Average rating will be computed for each story and it will be displayed in the reporting area.
- Search : A great search feature to search specific keywords in a repository. The search facility minimises user efforts to reach a particular knowledge post. A user can provide a specific word or a set of keywords and relevant posts will be displayed to them. Category wise searching will deliver faster results. Usually, the knowledge search results are presented as the title as a hyperlink to different knowledge posts.
- New Posts Arrived : Knowledge portal allows users to log in at their convenient time and every time they log in they will be provided with the details of new posts arrivals since the last login. Here a system has to track and manage a record of login date & time of each user.
- Tell Your Friend Feature : Users can share knowledge posts to their friends, colleagues through tell friend feature. They can send the link or URL and the knowledge post can be shared via an email. Remember that in a customised environment this feature will adhere to standards of security and will allow the sharing as per the norms of the organisation.
- Area of Interest : Users can set their favourite area as an area of interest within the knowledge portal. Users can surf this zone to check any new updates in this area of interest. Users can set their keyword for this favourite zone and reach their favourite posts directly.
- BookMark Feature : While searching, surfing or reading the new knowledge posts, readers may think to store the URL or the path for future reference. Bookmark features also can help the reader to reach a specific post easily by marking its URL.
- Email Alert Facility : Users of the Knowledge management portal sometime will be keen to understand some topics and would like to be notified about new arrivals, postings or changes of the main content. In this case, they can subscribe to the email alert feature so they can get immediate notification regarding any reply is posted or if the main content is updated.
- In A Nutshell : A robust knowledge management portal can be a true game-changer for our global clients
Authors of knowledge stories will be interested to get the honest feedback of the readers and different statistics like a number of hits, a number of bookmarks, average rating, etc. from its reporting zone. He can also subscribe to periodic reports regarding his various knowledge stories.
- Connecting user account with other social media platforms.
- Personalised dashboard account for each user
- Course upgrade features
- Search course, enrol course and manage email for the course
A knowledge portal can help your business by
- Reducing support costs.
- Adding to customer value and happiness
- Enhancing the overall customer experience
- Improving customer success ROI
Knowledge Portals can include -
- How-to articles, videos, and tutorials
- Education and training programmes
- Forum or community feature
- Certificates and guidance on certification
- Case studies
- Success stories
- Failure stories
Knowledge is the power that is increased by sharing and knowledge portals are great tools to share this rich source thereby adding to your competitive advantages. The best knowledge management tools offer the means that fulfill your objectives that must be intentional in the severely competitive global arena. We offer a FREE consultation to formulate the best knowledge portal to serve your knowledge management purposes.
Dreamworth’s Solution’s Services Include -
- Portal upgrade and improvement
- Legacy service additions
- Advanced web portal design and programming
- Third-party integration
- Legacy service replication
- Database management and optimisation
- Integration with other business applications like SCM, CRM, ERP, etc.
- Portal platform setting and migration
- Portal architecture
- Portal development
- Portal design
- Portal feasibility analysis
- Application/Web Portals
- Mobile Accessibility
- Great UI
We are the most trusted software development and digital marketing company offering exclusive services and feature-rich solutions and suites to our patrons. Dreamworth Solutions provide business-driven solutions that are contemporary and inimitable to assure enough awareness in the marketplace. Our company has a legacy of a flourishing decade completing our commitment of best services since then. With our dedication, proficiency and hard work, we are now considered as one of the best corporate portal development company in Pune and Mumbai. We promise about your 100% satisfaction and timely delivery of the right projects. Lets team up for the most proficient experience.
We have qualified web portal development teams who are experts in the use of different web application development platforms PHP, Silverlight, Adobe Flex, ASP.NET, etc. The highly competitive atmosphere on the net, changing consumer demands and availability of the latest web development technology drives our skilled developers to develop high quality and rich web solutions for your business so it gets the necessary output.
Once you share your portal development requirements we will provide the most excellent portal development service package to you. Our software maintenance, upgrade and migration services are also outstanding. Our huge client base is spread worldwide and is highly satisfied with our services. You can check our success stories and client testimonials on our website for further reference.
Once you select us as your software development or Digital Marketing partner the next journey will be delighting and easy for you. Our business analysts will precisely understand your Knowledge Management Portal requirements, and the technical team will take care of the best possible and suitable services solutions for you. Dreamworth Solutions a leading development company in Mumbai, also provide the best maintenance and post services for further ease. No software technology is a bar for us. However, our business team will suggest you the best platform that will fulfill your requirements. Feel free to contact our technical or business team at any time for your Software or digital marketing requirements.