Digital marketing and its several underlying services are just a blessing to businesses. Digital marketing has a tremendous capacity to expand your business horizons without any limitations and boundaries. We Dreamworth Solutions is among one of the best digital marketing companies in India and we always educate our readers on various technical terms by compiling comprehensive guides on it. Let’s begin a ride of voice call technique through this page.
Voice call service is one of the most innovative ways to communicate your offers, messages to consumers, and prospects with the help of voice recordings. It is also termed as OBD service since it handles outbound calls initiated by our platforms. Its mechanism is pretty simple, the voice messages are recorded in advance and these pre-recorded messages are sent to several customers in a bulk fashion. The audio message is customized as per the client requirement. For voice call services native languages are more preferred than the English language. It offers the best way to convey your message to the target audience.
Voice call services help businesses to get connected with a plethora of recipients within a few minutes. It also offers the right channel to establish sound communication with the prospects. Great outbound call services result in a better conversion rate for a business.
Automated calls-- Meaning
An automated phone call is a mechanism to communicate a pre-recorded voice recording to the user. Automated voice calls are based on the simple mechanism of several steps recording the message, setting up the call, and sending it to several people at any time.
Automated voice calls are highly versatile, and this technique can be applied for reminders, call blasts, campaigns, event-based calls, follow-ups, and feedback.
- Outbound calls - Automated outbound calls are useful to relay a pre-recorded message which is conveyed to customers once they pick the call. These outbound calls can be triggered after a specific customer action or for multiple or bulk users at the same time.
- Inbound calls - Inbound calls generate an action. Here customers can call a specific number to set off an action – cancel a booking, unsubscribe, balance enquiring, and several others.
Interactive Voice Response (IVR)-- Introduction
Interactive Voice Response is a technique that enables a pre-recorded voice message to interact and communicate with humans through DTMF tones and voice provided through the keypad. In a simple way, when a customer calls, the voice on the other side will be system-generated. Phone’s keyboard can be employed here to create a certain outcome.
IVR is an advanced technology that works as robots for your business. You will wonder to know but IVR is the most reasonable and efficient business receptionist that can handle your customer care responsibilities by saving manpower and money. IVR is an effective way of customer services and if implemented correctly it can offer satisfactory customer services making them very happy.
- Custom Approach: Automated call recordings can shape the conversation by giving a personal touch to it. A personalized greeting powered with appropriate prompts and calls to action can work as effectively as a live operator.
- Error-free method: The high degree IVR method is error-free because it is processed automatically whereas a manual answering system can face several errors in a day as it is handled by human beings.
- Its customer choice as well: Some consumers would prefer to receive the answers to their questions by placing a query to the machine and not by speaking to a live person.
- Good impact on productivity: IVR systems formalize customer handling departments without much need of manpower and hence fewer requirements of discussion among staff, department members regarding call transfer procedures. Therefore, an IVR system increases the productivity of team members and engages them in more fruitful work.
- No waiting for customers: With IVR system customers are directed in the right direction and hence they reach the right person to resolve their issue. Therefore, in most cases, customer’s queries are resolved in the first attempt itself.
- Improvement in inbound call capacity: IVR systems empower your customer service department by increasing inbound call capacity. With IVR more calls can be attended simultaneously unlike hold records or hold music necessities of traditional calling system. Moreover, IVR undoubtedly attends higher call volume as it allows customers to redirect in the right direction.
- Appropriate guidance without hold or wait: Some customers prefer to talk with a real person instead of recorded audio. Here IVR guides these people to get connected with the right team member without inconvenience.
- A better impression of business: IVR creates an illusion that your company is bigger than its actual size. It adds to your professional image and also creates the best impression in the client’s mind. It can make your company look bigger than it is.
- Affordable option IVR reduces the requirement for additional reception personnel, and associated costs implying a higher ROI.
Dreamworth Solutions’ Services
we would like to introduce our readers to it.We Dreamworth Solutions offer exclusive voice calling services to our patrons. In this section,Being a brand name in digital marketing services we have designed unique and superior voice call service packages for consumers. In this internet marketing era voice calling systems are of utmost importance and it allows mobile marketers or online marketers to reach out to their clients with the help of a pre-recorded, automated, and on-point business offer through integrated voice call applications. The automated voice calling procedure is hassle-free and target-oriented.
Key Advantages Of Automated Voice Call Service
- Time-saving and fast technique
- Multiple language support
- Audience targeting for a voice call campaign
- Correct message delivery
- Cost-effective solution for marketing
- Higher call quality
- Effective marketing tool
- Best way to send reminders
- Better user engagement and higher possibility of listening message
- Affordable options
- Easy integration with third-party applications such as CRM, ERP suite, etc.
- Retry support
- Multi-channel dialing
In today’s world of instant fantasy, everything is expected and achieved immediately and instantly. Things are evolving and changing so rapidly that today’s technology is getting obsolete tomorrow. Hence all marketers struggle hard to create their brand image and place the brand appropriately in front of the audience. There are multiple ways to advertise, publicise, and promote your offers. SMS service has been one of the effective marketing tools. SMS service can further be transformed into bulk voice call service for getting momentum in a business. We Dreamworth Solutions also offer bulk voice call service to our clients for establishing their business and placing the right offers to the target audience.
What is bulk voice call service?
This service allows our clients to send a pre-recorded and well-crafted message to the masses. Its mechanism involves the creation of its voice message which is delivered across multiple customer groups. Modern systems and tools allow monitoring and assessing this voice call campaign using several metrics. In short, web-driven voice calling service is one of the fastest, easier, and cost-effective methods of marketing in modern times.
We provide Bulk Voice Call Service at reasonable and competitive costs. Being an old player in the digital marketing sector we also have expertise in content crafting, message creations, and other supporting services. We ensure maximum winning call delivery in minimum time. Our prospects for these services can be any business that seeks a provider to send out any important alerts, announcements, reminders, and notifications, social campaign messages, marketing campaigns, business promotional messages with latest offers, and fresh updates on business products and services.
Our distinctive and specialized audio clip uploading and recording powered with auto re-dialing of unsuccessful calls makes us a special partner for this service.
Key Feature of Dreamworth Solution’s Bulk Voice Calling Service
- Payable for only answered calls.
- Audience targeting for the specific country
- Same costs for landline and mobile phone calls
- Customized and personalized voice clip
- Huge time frame for calling.
- DND number filtration
- Marketing route gateway
- Voice clips can be provided by the client but we can assist for the same.
Bulk Voice Call—Typical Use Cases
- Consumer survey— Conducting a customer survey for specific topics and scenarios. The directed audio clip can easily conduct a consumer survey.
- Voter registration.
- Mobile marketing— Voice calling service is vastly used for mobile marketing purposes. It can be employed to create brand awareness, inform and notify customers about new launches, marketing, offers, and as a well-known marketing technique.
- Election campaign purpose in big democracies like India— This technique can help political parties to create their awareness, follower-base and inform citizens about their contributions.
- Reminders and notifications— It can be used to send appropriate reminders like EMI due to loan-holder, or medicines reminder for the patient.
- As a lead generation machine for several businesses.
- Fundraising activities for a social campaign, NGOs or Governmental control.
We Dreamworth Solutions are glad to inform our readers about this unique and innovative approach to marketing. You can contact our business team for your voice call related requirements. We provide both inbound and outbound, bulk voice call services. We also provide several other digital marketing services depending on your requirements. Once you explain your business needs we will devise an exclusive digital marketing package to cater to your requirements. You can also refer to our other resources, client testimonials for more details.
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